Free business tool

Review request templates for contractors (text and email)

Fill in your company and review link once, and every template below updates. Copy the one you need and send it while the job is still fresh.

1. Right after the job
Text · Send within an hour of finishing, while the work is fresh.
Hi [Customer], thanks for choosing [Company] today! If you're happy with the work, would you leave us a quick review? It really helps a small local business: [review link]
2. Next-day check-in
Text · The morning after, for bigger jobs.
Hi [Customer], it's [Your name] from [Company]. Just checking everything's working well after yesterday. If you have a minute, a review would mean a lot to our team: [review link]
3. Thank-you email
Email · Same day, with the invoice or receipt.
Subject: Thanks from [Company]
Hi [Customer], Thank you for trusting [Company] with your home. We hope everything looks and works the way you wanted. If you have a minute, would you share a quick review? It helps neighbors find a contractor they can trust: [review link] If anything isn't right, just reply to this email and we'll make it right. Thanks, [Your name] [Company]
4. Gentle reminder
Text · Three or four days later, once only.
Hi [Customer], [Your name] from [Company] here. No pressure at all, but if you get a second this week, here's the review link again: [review link] Thank you!
5. After a problem was fixed
Email · When you've resolved a complaint and the customer is happy.
Subject: Following up from [Company]
Hi [Customer], Thanks for giving us the chance to make things right. I'm glad we got it sorted. If you feel comfortable sharing your experience, including how we handled the issue, here's where you can leave a review: [review link] Thanks again, [Your name] [Company]

How to use it

1Add your details. Your name, company and your Google review link (from your Business Profile: Ask for reviews).
2Pick a template. Choose the message for the moment: right after the job, the next day, or a gentle reminder.
3Copy and send. Copy it, swap in the customer's name if needed, and send it from your phone or email.

How to get more reviews

Ask every customer, the same day
Make it one tap with a direct review link
Ask the tech to mention it in person first
Follow up once, not three times
Reply to every review you get

FAQ

Review request templates questions

Have a question we didn't cover? Book a demo and ask a product specialist.

Where do I find my Google review link?

In your Google Business Profile, choose 'Ask for reviews' (or 'Get more reviews') to copy a short link that opens the review box.

Can I offer a discount for reviews?

Google's policies prohibit offering incentives for reviews, and the FTC's rule on consumer reviews bans incentives tied to positive reviews. Ask, don't pay.

Should I only ask happy customers?

Asking only customers you expect to be happy ('review gating') is against Google's policies. Ask everyone, and handle complaints directly.

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