Free AI tool
Free AI review reply generator
Paste a customer review and get a reply that sounds like you: thankful for the good ones, calm and helpful for the bad ones, and never admitting fault you didn't mean to.
Your reply
Your draft appears here. You can edit it before copying.
Written by AI (Claude). Check it before you use it.
How to use it
- 1Add the details. Fill in the review, the star rating and the tone you want. The more specific you are, the better the draft.
- 2Generate. Press the button and get a ready-to-post reply in a few seconds.
- 3Edit and use it. Read it over, change anything that isn't quite right, and copy it. Generate again for a different version.
How to reply to reviews
- Reply to every review, good and bad, within a day or two
- Thank them by name and mention the job
- For complaints, acknowledge, don't argue, and take it offline
- Never share private details about the customer or job
- Keep it short; future customers are reading
FAQ
AI review reply generator questions
Have a question we didn't cover? Book a demo and ask a product specialist.
Should I reply to negative reviews?
Yes. A calm, helpful reply shows future customers how you handle problems. Offer to make it right offline instead of arguing in public.
Will the reply admit fault?
It's instructed not to admit legal liability and not to share personal details. Read it before posting, especially for anything that might involve a claim.
Is it free?
Two free replies, then we ask for your name, email and industry once.
More free tools
Send it, get it signed, get paid. In one place.
Homeforce sends estimates and invoices customers can sign and pay online, then tracks every job from booking to payment. We're onboarding early customers now.
Onboarding early customers · Month-to-month · Free data migration