Sales & marketing
Reviews software that turns finished jobs into five-star reputation.
The review request goes out at the right moment, every time — and unhappy customers reach you before they reach the internet.
14-day free trial. No credit card.
How it works
How reviews works in Homeforce
Asking every customer, at the moment they're happiest, is the whole game. Homeforce handles the timing and the follow-through.
Automatic requests
A review request after every paid job.
When an invoice is paid, the customer gets a short text with a one-tap link to your review profile. You set the delay, the wording, and which job types qualify.
Private feedback
Unhappy customers reach a manager first.
Low ratings open a private feedback form and alert the service manager immediately, with the job, tech, and invoice attached — so you can fix the problem while it's still fixable.
Replies
Read and reply from one place.
New reviews from your connected profiles land in a single feed. Reply with a suggested draft that references the actual job, then edit and post.
Tech leaderboard
Credit the techs who earn the stars.
Reviews tie back to the tech on the job, so you can see who's earning praise, coach where ratings dip, and pay review spiffs automatically through commissions.
What it can look like
Illustrative example: a 6-tech plumbing company completing 300 paid jobs a month
- review requests a month, sent without anyone remembering to ask
- 300review requests a month, sent without anyone remembering to ask
- response rate would add about 75 reviews a month
- 25%response rate would add about 75 reviews a month
- for a manager to hear about a low rating
- < 1 minfor a manager to hear about a low rating
Illustrative example for planning purposes, not a reported customer result. Your outcomes depend on your team, market, and setup.
Popular with
Reviews connects to the rest of Homeforce — no exports or re-typing.
- Two-way textingText customers from one shared, business-owned number.
- InvoicingInvoices that build themselves from the finished job.
- CommissionsSpiffs and commissions calculated automatically.
- Marketing campaignsEmail, SMS, and postcards aimed at your own customer list.
- AI coachCall and visit coaching for every CSR and tech.
- Customer managementEvery property, unit, visit, and invoice in one record.
FAQ
Reviews questions, answered.
Have a question we didn't cover? Book a demo and ask a product specialist.
Which review sites does Homeforce support?
Requests can point to any review profile you choose, such as your Google Business Profile. Connected profiles also feed new reviews into your dashboard.
Do you filter out unhappy customers from reviewing?
No. Every customer can leave a public review. Low ratings additionally open a private feedback form and alert your manager, so you can follow up quickly.
When are review requests sent?
You choose the trigger and delay — for example, two hours after an invoice is paid. You can also exclude job types like warranty callbacks.
Can reviews count toward tech bonuses?
Yes. Reviews are linked to the tech on the job, and you can set review-based spiffs that flow into commissions and payroll.
See reviews with your own jobs.
Start a 14-day free trial, or see it with your own jobs, techs, and pricebook in a 30-minute demo.
14-day free trial · No credit card · Month-to-month · Free data migration