Sales & marketing
Web chat software that turns website visitors into booked jobs.
A chat bubble on every page that answers, qualifies, and books — then follows the customer by text if they leave.
14-day free trial. No credit card.
How it works
How web chat works in Homeforce
Chat meets customers who would rather type than call — and keeps the lead even if they close the tab.
Instant replies
Answers from your own business info.
Chat draws on your services, service area, hours, and pricing rules, so visitors get accurate answers in seconds. Anything it can't answer goes to a person with the conversation attached.
Lead details
Every chat becomes a complete lead.
Chat gathers the details your team would ask for — address, problem, photos, urgency, how they heard about you — and creates the customer and lead with source attached.
Live takeover
Your team can jump in any time.
During business hours, chats can ring your CSRs first. Anyone can take over an AI conversation mid-thread, and the visitor sees one seamless chat.
Continue by text
Visitors who leave still hear from you.
If a visitor shares a phone number and drops off, the conversation continues by text from your business line — with the chat history already in the thread.
What it can look like
Illustrative example: a roofing company whose site gets 3,000 visits a month after storm season
- of visitors starting a chat would mean 30–60 conversations a month
- 1–2%of visitors starting a chat would mean 30–60 conversations a month
- first response, day or night
- < 10 secfirst response, day or night
- leads lost to a closed tab when chat continues by text
- 0leads lost to a closed tab when chat continues by text
Illustrative example for planning purposes, not a reported customer result. Your outcomes depend on your team, market, and setup.
Web chat connects to the rest of Homeforce — no exports or re-typing.
- AI CSRAnswers every call 24/7 and books the job.
- Online bookingLet customers book real open slots from your website.
- Two-way textingText customers from one shared, business-owned number.
- Sales pipelineTrack every open estimate and lead until it closes.
- Call trackingKnow which ads ring the phone and which calls book.
FAQ
Web chat questions, answered.
Have a question we didn't cover? Book a demo and ask a product specialist.
Is the chat answered by AI or by people?
Both. You choose the hours your team answers, and AI handles the rest. Anyone on your team can take over an AI conversation at any time.
Can chat book jobs directly?
Yes. Chat offers real arrival windows using the same rules as online booking and puts the job on the board with all the details collected.
How do I add chat to my website?
Paste a short snippet into your site builder or tag manager. The widget matches your brand colors and works on mobile.
What does web chat cost?
Web chat with your team is included in plans. AI-handled conversations use the same usage-based AI rates as the AI CSR, with no minimums.
See web chat with your own jobs.
Start a 14-day free trial, or see it with your own jobs, techs, and pricebook in a 30-minute demo.
14-day free trial · No credit card · Month-to-month · Free data migration